Where can I buy admission tickets?
Admission tickets can only be purchased here on our website. The tickets are delivered directly to My Account, via sms and via email. The most environmentally friendly option is to display your ticket on your mobile phone.
What age limits do you apply?
Visitors aged 3–12 pay a children’s ticket. Visitors aged 13 and over pay an adult ticket. Pensioners pay the full adult price. Admission is free for children aged 0–2, but their visit must be booked in advance.
How do I book a visit to the park using my Annual Pass?
You can cancel or change your booking up to 48 hours before you arrive. Note that you can only change your booking to another date with the same admission price. This must be done while you are logged in to My Account (Mina Sidor).
For bookings cancelled later than 48 hours before your visit and before 9:00 on the day of your visit, a cancellation fee of SEK 295 will be charged per order. For a booking cancelled after 9:00 on the day of your visit, the whole order total will be charged and no refund can be issued.
Read more about our ticket purchase terms and conditions here.
I have booked tickets to enter the park at a specific time. Can i arrive earlier or later?
The reason we issue tickets for entry at a specific time is to reduce queues at the entrances. You can’t use your ticket earlier than your booked time, but you can always arrive at the park up to an hour after the booked time.
Do you accept payment in cash?
Kolmården Wildlife Park and Vildmarkshotellet are completely cashless. This is for your safety and that of our employees. In other words, you cannot pay with cash.
Can I pay with a debit or credit card?
You can pay by card at all our checkouts, shops, games and restaurants. We also accept contactless payment and PRS giftcards.
Can I pay by swish?
You can pay by Swish when you order food from our restaurants via our app or website. At other checkouts, only card payment is accepted.
Can I buy a gift voucher?
Yes. Gift vouchers can be ordered via our webshop or purchased from the park’s Guest Service and shops.